Odoo ERP · Saudi Arabia
Odoo ERP Services in Saudi Arabia
Saudi businesses implementing ERP systems must integrate ZATCA FATOORA e-invoicing, 15% VAT compliance, GOSI payroll, and Zakat reporting into their core financial workflows.
Overview
Fintax Support Limited deploys Odoo ERP for KSA companies with certified FATOORA integration, Arabic-language interfaces, SAR accounting, and HR modules configured for Saudization (Nitaqat) tracking. We migrate legacy data, connect to ZATCA's Fatoora platform for real-time invoice clearance, and build management dashboards for Vision 2030-aligned operational reporting.
Key compliance areas in Saudi Arabia
06 areas- ZATCA Zakat & income tax
- VAT 15%
- FATOORA e-invoicing
- GOSI
- IQAMA
- transfer pricing
Regulatory framework
Odoo's FATOORA integration must connect to ZATCA's Fatoora platform for real-time invoice clearance (B2B) and reporting (B2C) using cryptographic stamps and QR codes. VAT modules must support 15% standard rate, zero-rated exports, and exempt supplies per ZATCA classifications. Payroll must calculate GOSI contributions per current HRSD rates and generate WPS-compatible salary files.
ZATCA (Zakat, Tax and Customs Authority)Key facts
- 15%VAT standard rate
- B2B + B2CFATOORA clearance and reporting
10 specialised services
Our Odoo ERP services in Saudi Arabia
On this page (10)
- Odoo Implementation for KSA Businesses
- FATOORA E-Invoicing Phase 2 Integration with ZATCA
- VAT-Compliant Accounting Module (15%)
- GOSI-Integrated Payroll Module
- Arabic RTL Localization & Bilingual Interface
- Inventory & Supply Chain Management
- CRM & Sales Module Setup
- HR Module (IQAMA Tracking, Leave, End-of-Service)
- Manufacturing (MRP) Configuration
- Odoo Training, Support & Maintenance
01 / 10
Odoo Implementation for KSA Businesses
Deploy Odoo ERP from discovery through go-live with a phased rollout designed for Saudi mainland and free zone businesses migrating from Tally, Zoho Books, or legacy on-premise systems. We configure Accounting, Sales, Inventory, and HR modules on Odoo Enterprise or Community — hosted on KSA or regional data centres — with SOCPA chart of accounts, ZATCA VAT settings, and FATOORA e-invoicing readiness mapped to your operational workflows from day one.
Phased module rollout
Legacy system migration
Community vs Enterprise scoping
ZATCA compliance alignment
How it works, details and FAQsShow less
How it works
- 01
Discovery and requirements mapping
Document current workflows, integration needs, and KSA compliance requirements across VAT, Zakat, GOSI payroll, FATOORA, and Saudization rules.
- 02
System design and configuration
Configure Odoo modules, SOCPA chart of accounts, user roles, and third-party integrations per approved design.
- 03
Data migration and UAT
Migrate historical data from legacy systems, validate trial balance tie-outs, and run user acceptance testing with your finance team.
- 04
Go-live and hypercare support
Cut over to production, provide remote go-live support during Saudi business hours, and monitor for a 30-day hypercare period.
- 01
Discovery and requirements mapping
Document current workflows, integration needs, and KSA compliance requirements across VAT, Zakat, GOSI payroll, FATOORA, and Saudization rules.
- 02
System design and configuration
Configure Odoo modules, SOCPA chart of accounts, user roles, and third-party integrations per approved design.
- 03
Data migration and UAT
Migrate historical data from legacy systems, validate trial balance tie-outs, and run user acceptance testing with your finance team.
- 04
Go-live and hypercare support
Cut over to production, provide remote go-live support during Saudi business hours, and monitor for a 30-day hypercare period.
Our end-to-end Odoo implementation follows a structured methodology tailored to Saudi businesses — from single-entity LLCs outgrowing Tally to multi-warehouse distributors in Riyadh, Jeddah, or Dammam needing Inventory and ZATCA-compliant VAT reporting. We evaluate Odoo Community versus Enterprise based on your requirements: Enterprise includes advanced MRP, official accounting reports, and payroll localisation support, while Community suits businesses integrating external GOSI payroll providers and FATOORA connectors. Deployments run on KSA or regional-hosted infrastructure for data residency and low-latency access. Data migration from Tally, Zoho Books, or QuickBooks includes chart of accounts mapping to SOCPA structure, open AR/AP balances, and inventory valuations validated against your last filed ZATCA VAT return. Phased rollouts typically span 8 to 16 weeks, starting with Accounting and Inventory before adding GOSI payroll, FATOORA Phase 2 e-invoicing, and CRM modules aligned with Vision 2030 digital transformation goals.
Common questions
02 / 10
FATOORA E-Invoicing Phase 2 Integration with ZATCA
Integrate Odoo with ZATCA FATOORA Phase 2 e-invoicing through API connectivity, cryptographic signing, UUID generation, QR code embedding, and invoice hash validation. VAT-registered businesses in Saudi Arabia must issue clearance or reporting invoices through ZATCA's platform — Odoo automates the full FATOORA workflow from invoice creation through sandbox testing to production go-live.
FATOORA API integration
Cryptographic signing & hash
UUID & QR code generation
ZATCA sandbox testing
How it works, details and FAQsShow less
How it works
- 01
ZATCA onboarding and CSID setup
Complete ZATCA e-invoicing onboarding, obtain Compliance and Production CSID certificates, and configure Odoo integration credentials.
- 02
FATOORA connector configuration
Install and configure Odoo FATOORA connector with API endpoints, signing keys, UUID rules, and invoice XML schema mapping.
- 03
Sandbox compliance testing
Submit test invoices through ZATCA sandbox, validate QR codes, cryptographic signatures, hash values, and clearance responses.
- 04
Production go-live and monitoring
Activate production CSID, enable live FATOORA submission on invoice posting, and monitor clearance success rates.
- 01
ZATCA onboarding and CSID setup
Complete ZATCA e-invoicing onboarding, obtain Compliance and Production CSID certificates, and configure Odoo integration credentials.
- 02
FATOORA connector configuration
Install and configure Odoo FATOORA connector with API endpoints, signing keys, UUID rules, and invoice XML schema mapping.
- 03
Sandbox compliance testing
Submit test invoices through ZATCA sandbox, validate QR codes, cryptographic signatures, hash values, and clearance responses.
- 04
Production go-live and monitoring
Activate production CSID, enable live FATOORA submission on invoice posting, and monitor clearance success rates.
ZATCA FATOORA Phase 2 requires VAT-registered businesses to integrate their invoicing systems directly with ZATCA's platform via API. Standard tax invoices (B2B) require clearance before delivery to the buyer — Odoo submits the invoice XML, receives ZATCA approval, and embeds the returned QR code and cryptographic stamp on the PDF. Simplified tax invoices (B2C) require reporting within 24 hours with the same UUID, hash, and signing requirements. Each invoice receives a globally unique UUID, undergoes cryptographic signing using your CSID private key, and generates an invoice hash that chains to prior submissions for tamper detection. We configure Odoo to produce UBL 2.1 XML payloads matching ZATCA's technical specifications, embed Phase 2 QR codes on bilingual invoice templates, and handle rejection scenarios with automatic retry and error logging. Full sandbox testing validates your integration against ZATCA's compliance checklist before production CSID activation — ensuring your first live invoice clears without disruption to sales operations.
Common questions
03 / 10
VAT-Compliant Accounting Module (15%)
Configure Odoo VAT with Saudi Arabia's 15% standard rate, zero-rated and exempt categories, and ZATCA tax invoice format including VAT registration number on all supply documents. VAT-registered businesses must issue compliant tax invoices and file returns through the ZATCA portal — Odoo handles rate mapping, reverse charge rules, and return box calculations without manual spreadsheet transfers.
15% VAT rate configuration
ZATCA tax invoice format
Reverse charge automation
SOCPA chart of accounts
How it works, details and FAQsShow less
How it works
- 01
VAT registration and obligation review
Confirm VAT registration number, supply types, and ZATCA filing frequency before configuring Odoo tax rules.
- 02
Tax rate and fiscal position setup
Build KSA tax groups, fiscal positions for reverse charge and export scenarios, and default VAT mappings on products.
- 03
SOCPA account and template configuration
Configure SOCPA-aligned chart of accounts, Odoo invoice templates with ZATCA mandatory fields, and VAT tax tags.
- 04
VAT return testing and training
Validate return box figures against prior ZATCA filings, test reverse charge scenarios, and train your finance team.
- 01
VAT registration and obligation review
Confirm VAT registration number, supply types, and ZATCA filing frequency before configuring Odoo tax rules.
- 02
Tax rate and fiscal position setup
Build KSA tax groups, fiscal positions for reverse charge and export scenarios, and default VAT mappings on products.
- 03
SOCPA account and template configuration
Configure SOCPA-aligned chart of accounts, Odoo invoice templates with ZATCA mandatory fields, and VAT tax tags.
- 04
VAT return testing and training
Validate return box figures against prior ZATCA filings, test reverse charge scenarios, and train your finance team.
Saudi Arabia VAT applies at 15% on most domestic supplies, with zero-rated treatment for qualifying exports and exempt categories for specified financial and residential services. Odoo's accounting module configured with SOCPA chart of accounts provides the foundation for ZATCA-compliant financial reporting. Tax invoices must contain mandatory ZATCA fields — supplier name and VAT registration number, buyer name and VAT number where applicable, invoice number, supply date, description of goods or services, VAT rate, and VAT amount in SAR. We configure fiscal positions so cross-border B2B services trigger automatic reverse charge entries, and export sales apply zero-rated treatment with supporting documentation fields. VAT return box calculations aggregate output tax, input tax, and adjustments — ready for ZATCA portal submission on your monthly or quarterly tax period schedule. Integration with FATOORA Phase 2 ensures every posted invoice carries the UUID, hash, and QR code required for clearance before it reaches your customer.
Common questions
04 / 10
GOSI-Integrated Payroll Module
Configure Odoo Payroll with GOSI SIF file format generation, social insurance contribution calculations, and end-of-service gratuity accruals under Saudi Labour Law Article 84. Accurate payroll in Odoo posts journal entries to your SOCPA general ledger and supports GOSI-compliant salary reporting through the GOSI online portal.
GOSI SIF file generation
GOSI contribution calculation
Article 84 gratuity accrual
WPS and bank file export
How it works, details and FAQsShow less
How it works
- 01
Payroll structure design
Define salary components, housing and transport allowances, pay schedules, and GOSI registration details for your KSA workforce.
- 02
GOSI and gratuity rule configuration
Configure GOSI contribution rules and Article 84 gratuity calculation with monthly accrual journals to provision accounts.
- 03
SIF and bank file integration
Set up GOSI SIF file export, WPS bank transfer file generation, and map payroll accounts to SOCPA chart of accounts.
- 04
Payroll run testing and go-live
Process test payroll runs, validate GOSI SIF file format, and go live with first pay period submission.
- 01
Payroll structure design
Define salary components, housing and transport allowances, pay schedules, and GOSI registration details for your KSA workforce.
- 02
GOSI and gratuity rule configuration
Configure GOSI contribution rules and Article 84 gratuity calculation with monthly accrual journals to provision accounts.
- 03
SIF and bank file integration
Set up GOSI SIF file export, WPS bank transfer file generation, and map payroll accounts to SOCPA chart of accounts.
- 04
Payroll run testing and go-live
Process test payroll runs, validate GOSI SIF file format, and go live with first pay period submission.
Saudi payroll requires compliance with GOSI social insurance regulations — employers must register Saudi and eligible non-Saudi employees, calculate contributions at prescribed rates, and submit monthly Salary Information Files through the GOSI online portal. GOSI contributions cover occupational hazards, unemployment insurance (SANED), and pension annuities for Saudi nationals, with separate contribution schedules for non-Saudi employees. End-of-service gratuity under Saudi Labour Law Article 84 accrues at half a month's basic salary per year for the first five years and one full month's basic salary per year thereafter. Odoo Payroll calculates monthly GOSI deductions, employer matching contributions, and gratuity provisions — posting accrual entries to your balance sheet and reducing year-end adjustment surprises when employees depart. WPS-compliant bank files accompany each pay run for salary transfer through approved Saudi financial institutions, while GOSI SIF exports reconcile contribution amounts against employee records for portal submission.
Common questions
05 / 10
Arabic RTL Localization & Bilingual Interface
Configure Odoo with full Arabic-English bilingual interface, RTL layout support, and translated document templates for invoices, purchase orders, and payslips. Bilingual setup ensures your KSA team can operate in Arabic while maintaining financial records aligned with SOCPA standards and ZATCA FATOORA requirements.
Dual-language interface
Bilingual document templates
RTL layout configuration
Product and master data translation
How it works, details and FAQsShow less
How it works
- 01
Language and locale assessment
Identify user language preferences, document bilingual requirements, and ZATCA FATOORA invoice formatting needs across departments.
- 02
Odoo language pack activation
Install and activate Arabic language pack, configure user-level language defaults, and enable RTL rendering.
- 03
Document template customisation
Design bilingual PDF templates for FATOORA tax invoices with QR codes, purchase orders, payslips, and customer-facing documents.
- 04
User training and validation
Train staff on language switching, validate Arabic translations on key workflows, and confirm ZATCA invoice output.
- 01
Language and locale assessment
Identify user language preferences, document bilingual requirements, and ZATCA FATOORA invoice formatting needs across departments.
- 02
Odoo language pack activation
Install and activate Arabic language pack, configure user-level language defaults, and enable RTL rendering.
- 03
Document template customisation
Design bilingual PDF templates for FATOORA tax invoices with QR codes, purchase orders, payslips, and customer-facing documents.
- 04
User training and validation
Train staff on language switching, validate Arabic translations on key workflows, and confirm ZATCA invoice output.
Saudi businesses operate in a bilingual environment where Arabic is the official language of government correspondence, GOSI filings, and ZATCA portal submissions, while English dominates international trade, banking, and multinational reporting. Odoo supports Arabic language packs with RTL interface rendering, allowing warehouse staff to use Arabic menus while finance teams work in English on the same database. We configure user-level language preferences so each employee sees their preferred interface without affecting company-wide data integrity. Bilingual FATOORA tax invoice templates display supplier and customer details, VAT registration numbers, ZATCA QR codes, and line items in both languages — meeting ZATCA mandatory field requirements and local commercial expectations. Product catalogues, CRM opportunity stages, and HR job titles are translated for consistency across sales and operations teams. Custom report headers include your company name in Arabic and English, supporting HRSD employment contracts and customer-facing documentation from a single Odoo instance.
Common questions
06 / 10
Inventory & Supply Chain Management
Configure Odoo Inventory with multi-warehouse support for Saudi distribution centres, bonded zone operations, and cross-border supply chains with landed cost allocation and ZATCA VAT treatment on stock movements. Inventory management in Odoo tracks stock across Riyadh, Jeddah, Dammam, and Jubail locations with barcode scanning, batch tracking, and reordering rules aligned to KSA operational requirements.
Multi-warehouse configuration
Landed cost allocation
Barcode and batch tracking
Automated reordering rules
How it works, details and FAQsShow less
How it works
- 01
Warehouse and supply chain mapping
Document physical locations, bonded zone licenses, supplier lead times, and inter-warehouse transfer requirements.
- 02
Odoo warehouse and route setup
Configure warehouses, operation types, reordering rules, and inter-warehouse routes for KSA distribution network.
- 03
Landed cost and VAT configuration
Set fiscal positions on import receipts, configure landed cost modules, and add customs reference fields on incoming shipments.
- 04
Stock movement testing and go-live
Test receipt, transfer, and delivery workflows across locations; validate VAT treatment; train warehouse and finance teams.
- 01
Warehouse and supply chain mapping
Document physical locations, bonded zone licenses, supplier lead times, and inter-warehouse transfer requirements.
- 02
Odoo warehouse and route setup
Configure warehouses, operation types, reordering rules, and inter-warehouse routes for KSA distribution network.
- 03
Landed cost and VAT configuration
Set fiscal positions on import receipts, configure landed cost modules, and add customs reference fields on incoming shipments.
- 04
Stock movement testing and go-live
Test receipt, transfer, and delivery workflows across locations; validate VAT treatment; train warehouse and finance teams.
Saudi distributors and manufacturers face distinct inventory challenges — imports through Jeddah Islamic Port and King Abdulaziz Port require customs documentation and landed cost tracking for accurate product valuation under SOCPA standards, while multi-city distribution across the Kingdom demands real-time stock visibility. Odoo Inventory supports multi-warehouse configuration with separate locations for each distribution centre and bonded zone facility. Landed cost modules allocate freight, customs duty, and clearance fees to incoming shipments, updating product standard costs before goods are sold or transferred between warehouses. Barcode scanning, batch tracking, and expiry date management support FMCG and pharmaceutical distributors operating under SFDA regulations. Inter-warehouse transfers maintain full traceability with lot and serial number tracking across Riyadh, Jeddah, and Eastern Province locations. Integration with Odoo Purchase and Sales ensures VAT at 15% is correctly applied on domestic transfers and import receipts, with ZATCA-compliant documentation generated on outbound deliveries.
Common questions
07 / 10
CRM & Sales Module Setup
Configure Odoo CRM with KSA-market sales pipelines, lead scoring, quotation workflows, and integration with Accounting for ZATCA FATOORA-compliant invoicing. A structured CRM setup gives your Saudi sales team visibility across opportunities from first enquiry through closed-won, with automated handoffs to delivery and finance teams.
KSA sales pipeline stages
Lead assignment and scoring
Quotation to FATOORA invoice workflow
Sales analytics dashboard
How it works, details and FAQsShow less
How it works
- 01
Sales process discovery
Map your KSA sales workflow from lead capture through quotation, approval, delivery, and FATOORA invoicing stages.
- 02
Pipeline and stage configuration
Build CRM pipelines with stage probabilities, required fields, automated activities, and approval gates.
- 03
Quotation and product setup
Configure quotation templates, pricelists in SAR, and product catalogues with 15% VAT rates and bilingual headers.
- 04
Team training and go-live
Train sales team on lead management, quotation generation, and handoff to operations; launch with live pipeline.
- 01
Sales process discovery
Map your KSA sales workflow from lead capture through quotation, approval, delivery, and FATOORA invoicing stages.
- 02
Pipeline and stage configuration
Build CRM pipelines with stage probabilities, required fields, automated activities, and approval gates.
- 03
Quotation and product setup
Configure quotation templates, pricelists in SAR, and product catalogues with 15% VAT rates and bilingual headers.
- 04
Team training and go-live
Train sales team on lead management, quotation generation, and handoff to operations; launch with live pipeline.
Saudi B2B sales often involve multi-stage tender processes, CR verification, and VAT registration number collection before first invoice — Odoo CRM captures these requirements as mandatory fields on opportunity records. We configure pipeline stages reflecting your sales methodology, from initial enquiry and qualification through proposal submission, negotiation, and contract award. Lead assignment rules route enquiries by region — Riyadh, Jeddah, Eastern Province — or industry vertical to the appropriate sales team. Quotation templates include bilingual Arabic-English headers, payment terms in SAR, and standard KSA commercial clauses. Approved sales orders integrate with Inventory for delivery scheduling and Accounting for automatic ZATCA FATOORA tax invoice generation with customer VAT number, UUID, QR code, and cryptographic clearance. Sales dashboards track pipeline value, weighted forecast, and win rates by period, giving management visibility without exporting data to spreadsheets.
Common questions
08 / 10
HR Module (IQAMA Tracking, Leave, End-of-Service)
Configure Odoo HR with IQAMA expiry tracking via Muqeem integration fields, annual leave management per Saudi Labour Law (21 days for first five years, 30 days thereafter), and end-of-service settlement workflows. Comprehensive HR in Odoo supports Saudization reporting, employee document management, and leave accrual aligned with HRSD requirements.
IQAMA & Muqeem tracking
Annual leave management
End-of-service settlement
Saudization (Nitaqat) reporting
How it works, details and FAQsShow less
How it works
- 01
HR policy and compliance review
Document leave policies, IQAMA tracking requirements, Saudization targets, and end-of-service calculation rules per Saudi Labour Law.
- 02
Employee master data configuration
Configure employee records with IQAMA number, expiry date, profession, nationality, GOSI number, and contract details.
- 03
Leave and EOS workflow setup
Build leave accrual rules, approval chains, and end-of-service settlement templates linked to Odoo Payroll.
- 04
HR team training and go-live
Train HR administrators on IQAMA tracking, leave management, and termination settlements; launch with live employee records.
- 01
HR policy and compliance review
Document leave policies, IQAMA tracking requirements, Saudization targets, and end-of-service calculation rules per Saudi Labour Law.
- 02
Employee master data configuration
Configure employee records with IQAMA number, expiry date, profession, nationality, GOSI number, and contract details.
- 03
Leave and EOS workflow setup
Build leave accrual rules, approval chains, and end-of-service settlement templates linked to Odoo Payroll.
- 04
HR team training and go-live
Train HR administrators on IQAMA tracking, leave management, and termination settlements; launch with live employee records.
Saudi HR administration requires meticulous tracking of employee immigration status, leave entitlements, and end-of-service liabilities under Saudi Labour Law. Non-Saudi employees hold IQAMA residence permits managed through the Muqeem portal — Odoo HR stores IQAMA numbers, expiry dates, profession classifications, and sponsor details with automated alerts 90, 60, and 30 days before expiration to prevent compliance lapses. Annual leave accrues at 21 calendar days per year for employees with less than five years of service and 30 calendar days per year thereafter, with leave balances tracked in real time and approval workflows routing requests to line managers. End-of-service settlements on termination calculate Article 84 gratuity, encash unused leave, deduct outstanding loans, and generate final clearance documents integrated with Odoo Payroll for last salary and GOSI SIF submission. Saudization reporting tracks Saudi versus non-Saudi headcount by department, supporting Nitaqat colour band monitoring and HRSD compliance planning.
Common questions
09 / 10
Manufacturing (MRP) Configuration
Configure Odoo Manufacturing (MRP) with bills of materials, work centre scheduling, quality control checkpoints, and costing aligned to SOCPA standards for Saudi production facilities. MRP setup supports discrete and process manufacturing across industrial cities including Jubail, Yanbu, and Riyadh Second Industrial City with full integration to Inventory and Accounting.
Bill of materials management
Work centre scheduling
Quality control integration
SOCPA-aligned costing
How it works, details and FAQsShow less
How it works
- 01
Manufacturing process mapping
Document production workflows, BOM structures, work centres, quality requirements, and costing methodology.
- 02
MRP module configuration
Configure BOMs, routings, work centres, operation types, and production planning rules in Odoo Manufacturing.
- 03
Quality and costing setup
Build quality control points, configure standard costs, and map manufacturing accounts to SOCPA chart of accounts.
- 04
Production testing and go-live
Run test manufacturing orders, validate cost roll-ups and inventory movements, and train production and finance teams.
- 01
Manufacturing process mapping
Document production workflows, BOM structures, work centres, quality requirements, and costing methodology.
- 02
MRP module configuration
Configure BOMs, routings, work centres, operation types, and production planning rules in Odoo Manufacturing.
- 03
Quality and costing setup
Build quality control points, configure standard costs, and map manufacturing accounts to SOCPA chart of accounts.
- 04
Production testing and go-live
Run test manufacturing orders, validate cost roll-ups and inventory movements, and train production and finance teams.
Saudi Arabia's industrial sector — spanning petrochemicals, food processing, construction materials, and advanced manufacturing under Vision 2030 — requires ERP systems that connect shop floor operations to financial reporting. Odoo Manufacturing (MRP) manages bills of materials with multi-level component structures, work centre routings with operation time standards, and production orders that consume raw materials and produce finished goods with full lot traceability. Work centre scheduling balances capacity across production lines, while shop floor tablets record operation completion times for accurate labour costing. Quality control modules enforce inspection checkpoints at raw material receipt, in-process production stages, and finished goods dispatch — supporting SFDA, SASO, and customer audit requirements. Standard and actual costing methods roll up material, labour, and overhead into finished goods inventory at SOCPA-aligned values, with variance analysis highlighting production efficiency gaps. Integration with Odoo Inventory ensures raw material availability through automated procurement, while Accounting posts manufacturing journal entries for WIP, finished goods, and cost of goods sold.
Common questions
10 / 10
Odoo Training, Support & Maintenance
Provide structured Odoo training for KSA finance, sales, warehouse, and HR teams alongside ongoing support, version upgrades, and module maintenance. Continuous support ensures your Odoo instance stays aligned with ZATCA regulation changes, GOSI SIF format updates, and FATOORA technical specification revisions.
Role-based user training
KSA business hours support
Version upgrade management
Ongoing module maintenance
How it works, details and FAQsShow less
How it works
- 01
Training needs assessment
Identify user roles, module access requirements, and knowledge gaps across finance, sales, HR, and warehouse teams.
- 02
Structured training delivery
Deliver role-based training sessions covering daily workflows, FATOORA invoicing, GOSI payroll, and SOCPA reporting in Odoo.
- 03
Support onboarding and documentation
Provide user guides, process documentation, and helpdesk access with defined SLA tiers for issue resolution.
- 04
Ongoing maintenance and reviews
Schedule quarterly system reviews, apply ZATCA and GOSI regulatory updates, and plan version upgrades with regression testing.
- 01
Training needs assessment
Identify user roles, module access requirements, and knowledge gaps across finance, sales, HR, and warehouse teams.
- 02
Structured training delivery
Deliver role-based training sessions covering daily workflows, FATOORA invoicing, GOSI payroll, and SOCPA reporting in Odoo.
- 03
Support onboarding and documentation
Provide user guides, process documentation, and helpdesk access with defined SLA tiers for issue resolution.
- 04
Ongoing maintenance and reviews
Schedule quarterly system reviews, apply ZATCA and GOSI regulatory updates, and plan version upgrades with regression testing.
Odoo delivers maximum value when your KSA team uses it confidently across accounting, sales, inventory, manufacturing, and HR — not when only one power user understands the system. Our training programmes are structured by role: finance teams learn ZATCA FATOORA tax invoice generation with UUID and QR codes, 15% VAT return reconciliation, and SOCPA account review; warehouse staff master barcode scanning, inter-warehouse transfers, and landed cost receipt processing; HR administrators handle IQAMA tracking, Muqeem renewal alerts, annual leave accrual at 21/30 days, and Article 84 gratuity settlements. Support is available during Arabia Standard Time business hours with defined response SLAs for critical issues affecting GOSI payroll runs or ZATCA VAT period close. Version upgrades are planned and tested against your KSA customisations — FATOORA API connectors, GOSI SIF export formats, bilingual document templates, and SOCPA chart of accounts — before production deployment. Quarterly system reviews identify workflow improvements, new module opportunities, and regulatory changes from ZATCA or GOSI that require Odoo configuration updates to maintain compliance.
Common questions
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